On June 13th, twenty days ago, my doctor called me to give me the results from the MRI imaging of my neck and shoulder. She mentioned a few findings, and then ended the conversation without any request for a follow up appointment or treatment suggestions. I immediately called back, got her voicemail, and left a message asking what the next steps were.
Over a week later, I get a call from her nurse. The nurse asks me, “Are you still having problems with your arm?” WTF? Of course I’m still having problems with my arm. So she says they’re going to refer me to an orthopedist and asks if I have a preference.
I told her I needed to check with my mother in law (who works in an orthopedic clinic, so knows the doctor’s reputations) and my insurance company. I called back the next day and left a message indicating my physician preference. I STILL have not received a return phone call or been notified of my appointment with the orthopedist.
Monday I had a biopsy done on my left breast. The hospital said the results would be available in 24 hours, and that my doctor would call me. Even if the results are good I’m expecting a call to inform me of the date for my follow up mammogram. Its Thursday. Still no call.
This is unprofessional and maddening.
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